CannyMove Ltd Privacy Policy 

At CannyMove Limited, we’re committed to protecting and respecting your privacy.

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CannyMove Limited provides clearance services.

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We are committed to processing personal information about our customers in ways that comply with current legal and regulatory obligations, and to be clear with customers about what we do with their personal information.

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This Policy explains how we use any personal information we may collect about you when you use our websites; or when you use or are a recipient of our services.

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We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

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Who are we?

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We are CannyMove Limited, a registered Limited Company (13143371)and is the data controller for this website. Our registered address is CannyMove Limited, Orchard House ,Spring Hill,Little Staughton,Bedford ,MK442BS.

 

Your personal data

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So we can deliver an effective service, at times we need to collect and use your personal data. This notice outlines the types of data we use and how and why we will use it:

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Purpose: To register you as a customer/user
What we need: Your name, address, phone number, and email address

The legal basis for us processing this: Performance of a contract
Where this data will be stored: Via third party, WIX & Xero

How long will we keep this data: For as long as you remain a customer

Where the data is sourced: Directly from you

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Purpose: To communicate details of products/services to you

What we need: Email address and your communication preferences

The legal basis for us processing this: Your consent to do so
Where this data will be stored: Via third party, Wix & Xero

How long will we keep this data: For as long as you consent to us processing

Where the data is sourced: Directly from you

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Purpose: To deliver our services or products to you

What we need: Name, address, phone number, email address, payment details

The legal basis for us processing this: Performance of a contract

Where this data will be stored: Via third party, Wix & Xero

How long will we keep this data: For as long as you are a registered customer

Where the data is sourced: Directly from you

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Purpose: To update you on relevant changes to our organisation

What we need: Name, email address

The legal basis for us processing this: Performance of a contract

Where this data will be stored: Via third party, Wix & Xero

How long will we keep this data: For as long as you are a registered customer

Where the data is sourced: Directly from you

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Purpose: To update you on relevant statutory changes that may affect our products/services, or our relationship with you

What we need: Name, email address

The legal basis for us processing this: Performance of a contract

Where this data will be stored: Via third party, Wix & Xero

How long will we keep this data: For as long as you are a registered customer

Where the data is sourced: Directly from you

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Cookies

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All or most other websites now use some form of Cookie, CannyMove Limited uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

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Links to other websites

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Our website may contain links to other websites run by other businesses or organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

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Your Rights

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Whilst we are holding or processing your personal data, you have the following rights:

• The right of access – you have the right to request a copy of the information that we hold about you.

• The right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

• The right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be deleted.

• The right to the restriction of processing – where certain conditions apply you have a right to restrict the processing of your personal data.

• The right of portability – you have the right to have the data we hold about you transferred to another organisation.

• The right to object – you have the right to object to certain types of processing such as direct marketing.

• The right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

• The right to judicial review – in the event that we refuse your request under rights of access, we will provide you with a reason as to why. If you are not satisfied with this you have the right to complain to the relevant supervisory authority.

• Consent – where you have consented to the processing of your personal data, you have the right to remove this consent at any time.

You can exercise these rights at any time by contacting us.

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Disclosure

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In most instances, we will not disclose your personal data to third parties without your consent. The third party agreements we have in place include:

• Servers – Wix

• Website Usage – Google Analytics

• Pay Per Click Advertising – Google AdWords

• Search Engine Data – Google Search Console and Bing Webmaster Tools

• Email Services – N/A

• Email Services – Ionos

• Invoicing – Xero

• Payment Processing – Starling Bank

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Key Contacts

 

Our Data Protection Representative is responsible for helping ensure we treat your personal data appropriately. They can be contacted through the following means:

Data Protection Representative
Name: Patrick Dignan
Email: patrick@cannymove.com

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Complaints

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If you feel you need to make a complaint about how we are processing your personal data, you can contact the Information Commissioner’s Office as the relevant supervisory authority. You do so through the following means:

Website – ico.org.uk/concerns/handling
Helpline – 0303 123 1113
Email – casework@ico.org.uk
Post – Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF